Question 1

How does the pack model work?

Accepted Answer

You buy a credit pack once. There's no auto-renewal, no monthly bill, no commitment. The credits land in your account and stay there until you use them — they never expire. When you need more, you buy another pack.

Question 2

What counts as 1 credit?

Accepted Answer

Each AI-powered action uses 1 credit: generating a pattern, fixing tiling, or enhancing resolution. Exporting at 4K uses 1 credit for AI enhancement, and 8K uses 2 credits. Exports at 2K or below are free. You'll always see the cost and confirm before credits are spent.

Question 3

Do credits expire?

Accepted Answer

No. Credits never expire. Buy a pack today, use the credits whenever you want — next week, next year, or whenever a project comes up.

Question 4

What's the difference between Standard and Bulk packs?

Accepted Answer

Same pack contents, different sizes. The Standard pack is sized for occasional use. The Bulk pack contains 12× the credits at a 20% better per-credit rate — best if you know you'll use a lot. Both are one-time payments; neither auto-renews.

Question 5

What happens when I buy a higher-tier pack?

Accepted Answer

Your feature access unlocks permanently. Buy a Pro pack once and you have Pro features (8K export, TIFF/PDF, AI enhance, print-ready) forever, even after those credits run out. Buying a smaller pack later doesn't take features away — you keep your highest tier.

Question 6

What export formats and resolutions are supported?

Accepted Answer

Export formats and resolution limits depend on your tier. Free includes PNG and JPG at up to 2K. Starter adds WEBP and 4K. Pro and Max unlock TIFF, PDF, and full 8K resolution at 300 DPI. When exporting at 4K or 8K, your pattern is automatically AI-enhanced for crisp, print-quality results.

Question 7

Is there a free trial?

Accepted Answer

Yes. The Free tier gives you 5 credits to try the studio — all design styles included. No credit card required, no time limit.

Question 8

What are print-ready features?

Accepted Answer

Pro and Max tiers include CMYK color mode (TIFF export), PDF with bleed margins and crop marks, and ICC color profile embedding — everything you need for professional print production.

Question 9

What about the textile production tools on Max?

Accepted Answer

The Max tier reserves a set of textile-production-specific features: multi-colorway export (3-6 variants in one click), strike-off / sampling package (swatch + full repeat + tech-sheet PDF), and color separations with Pantone TCX lookup and ICC profiles. These are launching as a Max-only add-on; buying a Max pack today reserves access for when they ship.

Question 10

Who owns the patterns I create?

Accepted Answer

You do. Every pattern you generate is yours to keep and use however you like. We do not claim any ownership or rights over your creations.

Question 11

Can I use my patterns commercially?

Accepted Answer

Yes. All patterns you create come with a full commercial license on every paid pack. Use them for products, client work, print-on-demand, packaging, or any other commercial purpose — no additional fees or attribution required.

Question 12

Is my payment data secure?

Accepted Answer

Yes. All data is encrypted in transit and at rest. Payments are processed through a PCI DSS Level 1 certified provider, and we follow industry-standard security practices across our entire infrastructure.

	Free	Starter	ProMost Popular	Max
Credits per Standard pack	5 one-time	100	280	720
Credits per Bulk pack	—	1,200	3,360	8,640
Export formats	PNG, JPG	PNG, JPG, WEBP	PNG, JPG, WEBP, TIFF, PDF, SVG, EPS, DXF	PNG, JPG, WEBP, TIFF, PDF, SVG, EPS, DXF
Max resolution	2K	4K	8K	8K
AI seam blending
AI enhance / upscale
Print-ready export
Collections
Textile production tools				Coming soon

Action	Credits	Tier
Generate a pattern	1	All tiers
Fix tiling seams	1	Starter+
Export at 4K (AI-enhanced)	1	Starter+
Export at 8K (AI-enhanced)	2	Pro+
Vector export (SVG, EPS, or DXF)	4	Pro+
Vector bundle (SVG + EPS + DXF)	8	Pro+ · save 4 credits

Pay Once,
Credits Never Expire

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Max

Full commercial license on every pack

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Pay Once,Credits Never Expire